I am attending a meeting in Nashville, TN, and yesterday we had a presentation on transforming health care delivery through high-risk clinics. Their tag line is "the right care at the right time in the right location." If you remember, WMHS has been touting "the most appropriate care in the most most appropriate location.”
A significant aspect of our care transformation has been the Center for Clinical Resources, our high-risk clinic equivalent. It was reassuring to get affirmation on how well our clinic is doing in comparison with a group that has been doing this for a while. This company is new to Maryland, but is not new to this care delivery model. They were touting their client satisfaction, their reduction in admissions and re-admissions, reduction in ED visits, reduction of inpatient costs and their optimal care delivery through this model. These are all areas that WMHS has been equally successful in achieving.
As a reminder, our Center for Clinical Resources assists patients with COPD, congestive heart failure, diabetes, anticoagulation medications, medication therapy management, nutrition counseling, navigation and outreach for social needs, and prevention and wellness education. Our CCR team is doing some remarkable work with these patients and truly making a difference in the lives of these individuals.