"The Ronan Report" provides insight about the activities at the Western Maryland Health System in Cumberland, Maryland, and about the changes taking place in healthcare today from a CEO's perspective.

Wednesday, September 18, 2013

More Quality Metrics

Two more quality metrics reflecting success at WMHS during our Fiscal Year ending June 2013 would be pressure ulcer prevention and hand hygiene.  With pressure ulcers, we reduced the number from 14 in FY12 to 3 in FY13.  That result is 2% and better than the national benchmark of 3.7%.  For hand hygiene, we ended the year with a 91.3% of employees and physicians observed by our many spotters washing their hands, which placed WMHS as a leader in the state.  Great results in both areas and so important in the care of our patients.  Hand washing is required to reduce infections in the hospital.  For every hospital-acquired infection, it not only jeopardizes the health and well being of our patients, but it also costs WMHS over $100,000 for each infection acquired in the hospital.  The attention to detail and the commitment made by our staff and physicians have been exceptional over the last year and our results prove it.  Great job.

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