"The Ronan Report" provides insight about the activities at the Western Maryland Health System in Cumberland, Maryland, and about the changes taking place in healthcare today from a CEO's perspective.

Tuesday, March 13, 2012

It's Working

Yesterday, I had the opportunity to welcome our newest employees at their orientation.  There were about 45 new employees in attendance.  At one point in my welcoming remarks, I ask each employee to introduce themselves and to give a perspective on how they will fulfill the Health System's mission of Superior Care For All We Serve.  I was amazed at the enthusiasm of the majority of the group, especially the first work morning after losing an hour of sleep.  There were great answers to the question: you heard care for; be the best; getting meds to the right patient and in the right dose; clean the patient's room to prevent infection; serve those in need and the list goes on.  Our new approach to selection and on boarding of employees is working and it is confirmed after each orientation session.

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