Recently, I re-read an article in the Harvard Business Review on the late Steve Jobs and his leadership lessons. When you look at his leadership lessons, the question becomes how do these lessons translate to health care leaders. Coincidentally, at a recent meeting, our speaker took a stab at Jobs' Leadership Lessons and how they apply to me in my role as CEO at WMHS.
· The first lesson is Focus, which translates to our vision, our strategic plan and putting the patient in the center of everything that we do.
· Second is Simplify. At WMHS, we have been applying Six Sigma and LEAN principles to process improvement. We are striving to simplify processes and eliminate redundancy system wide. Next is Take Responsibility; clearly the buck stops with me and I have the ultimate responsibility for every aspect of what happens at WMHS, like or not, that is the reality.
· When Behind, Leapfrog is his fourth lesson. This is where innovation comes in. We have to be on top of our game with clinical technology as well as information technology. Our business in changing dramatically every day and innovation is key to our success. We are fortunate to have some very talented people at WMHS who have operationalized a new hospital and the plethora of new technology within its walls.
· Put Products Before Profits translates to our patients and making sure that they are in the center of everything that we do.
Tomorrow, I will comment on 5 more of Jobs' Leadership Lessons.