"The Ronan Report" provides insight about the activities at the Western Maryland Health System in Cumberland, Maryland, and about the changes taking place in healthcare today from a CEO's perspective.

Friday, April 25, 2014

State Certified Counselors

I am pleased that our Finance and Business Office leadership had the foresight to successfully enroll four of our staff members in a state program to become certified as Maryland State Certified Application Counselors.  What that means is that four of our Business Office staff are now certified counselors who can enroll our patients in the Maryland health insurance exchange.  They can also assist with Medicaid enrollment.  There was a lot of work involved in studying for and passing the two-hour exam, but they did it. 

Through this certification, we have added another dimension to ensure that patients are appropriately covered for the care that they receive as well as for us being paid for the care that is delivered.  Great job on everyone's part.

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