In the April issue of Maryland Life magazine, there are the results of the first ever "The State's Finest for 2011" survey. The Western Maryland Health System was the winner for finest healthcare in western Maryland. We are in great company since the rest of the winners include Johns Hopkins in the Baltimore region, Anne Arundel Medical Center in the capital region and Peninsula Regional Medical Center in the eastern region. Our new regional medical center has certainly helped to draw much favorable attention; however, we have an incredible staff that generates far more compliments than complaints each day. Our staff truly gets the importance of being a mission and values focused organization. They are committed to the Board's priority for this year of strengthening our dedication to service excellence, and they have the patient satisfaction scores to prove it.