Actually, the number is 326 Marylanders who have
successfully enrolled in the Health Exchange over the last six
days. Over 13,000 others have established accounts and are exploring
their options. However, the numbers may have been much higher if not
for a multitude of computer glitches that occurred when the new system was
launched. What is an abysmal start and a lot of people
should be embarrassed by that outcome. But, it's not only Maryland;
it's across the country. I read the other day that a White House
advisor said that if they didn't have the volume of people attempting to enroll
that they would have been fine and the systems would have never
crashed. I told Bill Byers, WMHS CIO, not to ever use that as an excuse
for an IT system failure at our health system. I was mostly joking
since I know that Bill would never use excuses to explain away failures in any
of our information systems.
Reports are that there continues to be a
steady interest in enrolling in Maryland, but some can't due to system
failures, even today. On the positive side, Marylanders are looking
to enroll and that is a good thing; unfortunately, as a State, we are failing
them. Hopefully, the system glitches will be corrected in the short
term and credibility with Obamacare and the Maryland Exchange can be restored
quickly.
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